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Returns Policy

This returns policy forms part of our terms and conditions of sale

We realise that sometimes you may want to return your purchase for whatever reason, which is why we offer a 30 Day returns policy for orders purchased from direct.brakedepot.co.uk 

All products returned for a cash refund must be in the same unused condition as they where when you received your order, the item's must be complete with the original undamaged packaging ,and where the items is in sealed packaging this must be still sealed.

There are some EBC Brakes items that may be subject to a handling charge of 15% where the item's have been ordered for you, this can be identified before purchasing by checking the stock inventory, for example items showing "Available. Delivery normally within 1-3 Days" will be a special order item from the manufacturer and a handling charge will apply for the return where the item's have been supplied correctly. 

If you would like to return an order or part order we would advise you contact us before returning any item, we will then check your eligibility for the return and confirm with you.

Our Returns Policy does not effect your statutory rights as detailed in the OFT Distance Selling Act within the UK.

For items being returned as faulty, please see our Product Warranty page.

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